Investment Operations Associate Director

We Are Waiting for You 

Hi there! 

I am Laura, the recruiter for this position. Nice to meet you! 

First, a little bit about what I like the most about working at TDC: The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive.  Now, I can't wait to share this exciting journey with you at the Zurich!

First off, THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I’ll try to make it easier.

Who Are We?

Let me introduce us. You’re reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to ServiZurich. Established in Barcelona in 2006, ServiZurich operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.

In addition to our technological solutions, we excel in investment, administration, and accounting, ensuring comprehensive support for Zurich's diverse operations.

About Investment Administration & Accounting (IAA)

At Investment Administration & Accounting (IAA), expertise and quality are the foundation of everything we do. As the investment landscape grows more complex and technology rapidly evolves, we rely on deep technical competence, strong analytical capability, and a commitment to excellence to deliver high quality outcomes for the business. Our thorough understanding of investment processes, financial instruments, and regulatory frameworks enables us to adapt quickly, uphold rigorous standards, and provide timely, meaningful support to our partners and stakeholders.

IAA is a global function within Zurich Investment Management, responsible for ensuring the accuracy, transparency, and governance of investment accounting, valuation, and reporting activities across the organization. We safeguard the integrity of investment data, ensure compliance with regulatory and audit requirements, and deliver insights that shape strategic portfolio and business decisions. Through this critical work, our team plays a central role in strengthening the reliability and credibility of investment information enterprise wide.

We are continuously enhancing and standardizing our processes across regions, leveraging technology, automation, and cross team collaboration to drive efficiency and build operational resilience. As a trusted partner to Investment Management, Finance, and Operations, we are committed to delivering reliable, transparent, and high quality investment information that supports effective decision making across the company. 

What Can You Expect?

We are seeking an experienced Investment Operations Associate Director to join our global Investment Administration & Accounting (IAA) function in Barcelona. 

As an Investment Operations Associate Director you will have the opportunity to:

• Managing the end-to-end processing, posting, and clearing of transactions related to private debt instruments
• Overseeing income payments, capital calls, distributions, and lifecycle events for private market assets
• Ensuring accurate and timely month-end closing activities for private debt instruments and alternative investments products
• Performing monthly reconciliations of private asset holdings, alternative investments products and related cash accounts
• Acting as a subject matter expert for private markets operations, supporting internal initiatives, system enhancements, and client-specific requirements.
• Collaborating with investment teams, custodians, and third-party administrators to resolve complex operational issues.
• Leading automation and digitalization efforts tailored to the nuances of private and illiquid assets
• Leading the development, enhancement, and maintenance of internal controls and quality assurance processes, ensuring accuracy, compliance, and risk mitigation across investment accounting and reporting activities.

• Work alongside experts in various technological domains.
• Enhance your skills with real-world experience
• Contribute to a team that values your input and creativity

What Makes You a Great Fit?

While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team. We are waiting for you!

Basic Qualifications

• Bachelor’s degree (or equivalent) in Business Administration, Finance or Accounting.
• OR
• High School Diploma (or equivalent) and 7-10 or more years of experience in the Investment Operations area
• AND
• Demonstrated knowledge and practical experience working with private debt asset classes and alternative investments products

Required Skills

• Strong analytical skills with high attention to detail.
• A proactive, solutions focused mindset to support reporting and operational activities.
• Willingness to learn new tools, processes, and evolving Operational requirements.
• Ability to work independently while managing day to day priorities in a fast paced environment.
• Ability to cultivate and manage productive relationships with internal stakeholders, key business partners, asset managers, and custodians, with a particular emphasis on supporting private debt operations and alternative investment products
• Strong motivation to stay current with emerging technologies, including the practical application of AI features, to drive innovation and continuous improvement.
• Ability to enhance and standardize processes across regions, leveraging technology, automation, and cross team collaboration to drive efficiency
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and effectively.
• Demonstrated ability to manage complex operational workflows and contribute to cross functional initiatives, particularly within private markets.
• Strong problem solving and decision making skills, with the ability to resolve operational issues and escalate more complex matters appropriately.

Preferred Qualifications and Experience

• CFA designation is an advantage.
• 4–5 years of experience in investment operations, financial markets, banking, or insurance, with exposure to private debt and alternative investment products.
• Experience with FSCM, FAM, or TRM modules in SAP Treasury; financial technical skills are an asset.

And… What Makes Us Special?

As well as a competitive salary and a yearly bonus, we offer: +

• To support your work-life balance, we have adopted a flexible working model.
• Over 300 euros to set up your home office and additional monthly home office allowance.
• Wide range of internal and external trainings, including English and Spanish classes depending on the needs.
• Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits.
• Life and accident insurance.
• Collective Life retirement Plan
• 2000 referral bonus if you bring other talented people like you to the company.
• Special banking and insurance conditions plus Exclusive Employees discounts 
• Functional diversity benefits 
• Different social clubs such as hiking, investment, beach volley and many more
• Stock options and mortgage benefits.  

Where Are We Located?

Via Augusta, Barcelona.

We Are Waiting for You.

Can you see yourself in this role? Don’t wait any longer! Apply by sending your CV in English.

If not, no worries! We’ll meet again in the future. Feel free to share my contact details with anyone you think would be a great fit.

At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.

ServiZurich– Your Talent, Our Strength

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  ES - Barcelona 
• Remote working: Hybrid
• Schedule: Full Time
• Recruiter name: Laura Santamaría Rodríguez